Why Can't I View My Blink Clips

If you are experiencing issues with viewing your Blink clips or accessing past footage, there are a few things to consider and steps to take to troubleshoot the problem. In this article, we will dive into the common reasons why you may not be able to view your Blink clips and provide solutions for accessing your footage.

1. Auto-Deletion of Blink Clips
2. Viewing Clips in Real-Time
3. Accessing Past Footage
4. Retrieving Blink Clips
5. Accessing Blink Footage with a Subscription Plan
6. Tips for Troubleshooting Blink Clips and Accessing Footage

Auto-Deletion of Blink Clips

One of the most common reasons for not being able to view Blink clips is that they have been auto-deleted by the system. All clips in Blink have a limited lifespan in Cloud Storage, which means that after a certain amount of time has passed, the clip is automatically removed from the servers permanently. Depending on your account settings, you may have anywhere from a few days to a few months to view your clips before they are auto-deleted. Once the clip is gone, there is no way to recover it.

Viewing Clips in Real-Time

To view your Blink camera in real-time, you can tap on the Camera icon next to the camera you want to view. This allows you to see what the camera is seeing at that moment.

Accessing Past Footage

If you want to access old footage, you can do so by following these steps:

1. Open the Blink app on your smartphone or tablet
2. Tap on the "Systems" tab at the bottom of the screen
3. Select the Blink camera system that you want to view the old videos from
4. Tap on the "Clips" option and browse through the available clips

Retrieving Blink Clips

Once a Blink clip has been deleted, it cannot be retrieved. The authority of Blink, which is Customer Support, does not have access to the deleted videos. However, Blink video clips are stored in the Cloud for 60 days, and then they are deleted automatically.

Accessing Blink Footage with a Subscription Plan

If you are subscribed to a Blink subscription plan or cloud storage service, you can access any available motion clip on your account directly within the app. To do so, tap the Clip Roll icon at the bottom of any screen within the Blink app to download clips directly to your mobile device or share them externally.

Tips for Troubleshooting Blink Clips and Accessing Footage

• Make sure your account settings are configured to your desired auto-deletion time frame.
• If you are having trouble viewing clips, try restarting your Blink camera or device.
• Check your internet and Wi-Fi connection.
• Make sure you are subscribed to a Blink subscription plan or cloud storage service to access your footage.

In conclusion, understanding the limitations of Blink Cloud Storage and knowing how to access your footage through the Blink app can help you avoid frustration when trying to view your Blink clips. By following the tips and troubleshooting steps outlined in this article, you can get the most out of your Blink camera system and have peace of mind that your footage is being stored securely.